1. Who created the content?
All the resources on Alphacademy are created by experienced tutors from the top selective schools including James Ruse.
2. How does the free trial work?
Enjoy a free day pass with unlimited access to see how you like the platform. You can cancel at any time.
3. How does the subscription work?
Subscriptions allow you to simply pay as you go on a monthly basis. There are no contracts and you can cancel at any time.
4. What payment methods do you accept?
All major credit cards are accepted, including Visa, Mastercard, and AMEX.
5. What are my support options?
Reach out to our friendly support team over live chat via the messenger icon. If you prefer email, head on over to the contact page.
6. What happens if I cancel my subscription?
You will still have full access to your account until the. end of the billing period. If you cancel your free trial, you won't be billed.
7. Are there pricing options for schools?
There sure are! If you are a teacher or other school representative, reach out to us for special pricing and other exclusive features.
8. Is there any 1 on 1 tutor support?
We will be launching a dedicated support space for members soon! In the meantime, members can get tutor support over chat.